Xapes.net, owned by David Gironella, with NIF 40335726M, located at c/sant daniel, 41, 1e 2a, 17007 Girona Spain. We provide the services at www.xapes.net which allow members from all over the world to exchange cava caps.
Anyone can browse parts of our website without registering, but registration is required to use certain features.
By registering and using our services, you share some of your personal information with us. We are committed to protecting your privacy and have therefore developed this Privacy Policy to explain:
What information is collected
- How we use the information collected
- How we share the information collected
- How we store and protect the information
- How you can access and control your information
- How we transfer the information we collect internationally
- Other important privacy information
- We recommend everyone read this carefully to familiarize themselves with our privacy practices.
What information is collected
To provide you with our services, we collect or receive your personal information in several ways:
Registration, account setup
To create an account on xapes.net, we need some of your information: a username and password, an email address, and your city.
Profile
You can customize your profile with optional information such as your birthday, an avatar, or a short text about yourself. Along with account activity, this information forms part of your public profile.
Service usage
We collect information you provide us and that comes from your interactions with the website, namely the caps you exchange and content you post, such as comments or images.
Automated information
When accessing our website, our servers automatically receive and store information from your browser such as your browser data, IP address, requested page, and referrer page. This information is stored in log files for up to 30 days. We use this information only to protect our servers against abuse, troubleshoot technical issues, and understand how our platform is used.
Analytics information
To improve website functionality and understand usage, we rely on statistical services that collect anonymous information about site visits (for example, page views, visit duration, browser, and operating system).
Cookies
Like many other websites, our website uses browser cookies. xapes.net has a dedicated Cookies Policy page that explains in detail what cookies are, how xapes.net uses them, and how you can control or delete them. The Cookies Policy page is an integral part of this Privacy Policy.
Customer support
When you contact us with questions or requests for help, we keep your message and contact details in order to assist you.
Payment information
If you make a payment to us, we are legally required to keep a record of these transactions.
How we use the information collected
When you access or use our services, we collect, use, share, and process your information as described in this Privacy Policy and only when we have a legal basis to do so. The legal basis depends on the services you use and how you use them. These legal bases include:
We need the information to provide you the services and perform contractual obligations under the Terms of Use;
There is a legitimate interest, such as providing, improving and personalizing the services and/or protecting the security and safety of the website;
You have given us your consent for a specific purpose;
You have made the information public, or We must comply with a legal obligation.
More specifically, we use the information we collect to:
Provide the services and personalize the experience
We use the information we receive to provide you with our services and to maintain and operate the website. Other types of information provided allow us to authenticate you to your account, create your profile, show you maps and statistics about your activities, and personalize certain aspects of the website.
Improve our service
Some of the information you provide is used to analyze, develop, and improve the website. For example, we use third-party analytics providers like Google Analytics to gain insights into how our website is used and help us improve it.
To communicate with you about the website
Your contact information is used to send you email communications, such as when you request an exchange, when a cap is available, or when a cap is marked as favorite. We also use it to send reminders, notices, or updates about your account or the website. While most of these communications can be disabled in your account settings, some may be part of the service we offer.
Customer support
We use your information to assist you when you contact us about your account or our website. We may also contact you about your account usage, to resolve disputes, or to enforce our Community Guidelines and Terms of Service.
Keep our service safe and secure
xapes.net may use your information to ensure the safety and security of our website and members, for example by monitoring for abuse or suspicious activity, identifying violations of our Terms of Use, and protecting the community against spam, harassment, and other security risks.
How we share the information collected with others
We rely on some third-party companies and individuals to provide certain services on our behalf, either because they are necessary to provide our service or because they help us improve it. These third parties may have access to some personal information, but xapes.net ensures that entities with access to personal information are credible and provide robust protection guarantees, and never transmit more information than necessary to provide the contracted service.
Some of the service providers we use include:
Analytics
To understand how our website is used and improve it, we use a third-party statistical information service called Google Analytics, provided by Google. This service collects anonymous information about website usage (such as visit duration, pages viewed, and type of operating system used) through cookies. The data collected by Google Analytics about your use of our website is retained for a period of 26 months. You can find Google's Privacy Policy on their website.
Advertising
To help support the service we provide you, we display advertising on our website with third-party advertising networks and platforms such as Google DFP and Google AdSense: you can obtain information about how Google manages ad products on this page. If necessary, if the types of ads we show you collect, share, or use your information for ad personalization, we will ask for your consent before displaying them, and you can withdraw your consent at any time.
Legal obligations
xapes.net may also share information with third parties regarding investigations, court proceedings, and legal or administrative procedures where required by law.
How we store and protect information
Security
We take the security of personal information very seriously and do our best to safeguard it. Considering industry best practices and available technical knowledge, we use technical and organizational measures to protect your personal information, both during transmission and after receipt, against destruction, accidental or illegal loss, accidental alteration, disclosure, or unauthorized access, within a level of security appropriate to the nature of the protected information. However, xapes.net cannot guarantee the absolute security of user account information against all possible unauthorized access, hardware or software errors, and other factors that may compromise information security.
Accounts
Access to your account is protected by a password you choose. You should use the site carefully to prevent unauthorized access to your account and personal information, that is, by choosing and protecting your password and limiting access to the devices through which you access the website.
Hosting
To provide you access to our website, we use the hosting provider SW Hosting and their data centers in the EU. SW Hosting follows industry best practices, adheres to globally recognized compliance programs for both security and data privacy, and implements several recognized certifications evaluated by independent auditors.
We also use Amazon AWS services for image storage.
Additionally, we use various technical measures to secure stored information and ensure strict access control. Some of the guarantees we use include firewalls, intrusion detection systems, data encryption, and access controls.
Backups
To ensure continued availability of the website in case of any technical or physical incident, we perform periodic backups of information so we can restore access in a timely manner. These backups are encrypted and retained for a limited time period.
Retention period
When your account ends (whether by you or by us), your personal information will be deleted immediately.
We may also retain certain information to comply with legal obligations (for example, applicable tax/income laws), to resolve disputes, or to enforce our Terms of Service.